|Frequently Asked Questions|
Why do you use buses to get us to the beach?
Beginning in 2016, the Park Service has mandated that all kayak tour companies in the area use the Alger County Transit (ALTRAN) bus system to transport their customers to the launch sites at Miner's Beach and Sand Point. This was done for several reasons:
Northern Waters Adventures works closely with ALTRAN to ensure that our customers are dropped off and picked up in a timely manner, however sometimes problems occur. If trips finish early or late, or if customers are late getting to the parking area, it can wreak havoc with the bus scheduling. Please be patient and understand that we are all doing our best to get you where you need to be.
What is your Cancellation Policy?
If we cancel the scheduled trip due to unsafe weather conditions (e.g., wind, waves, lightning), we will refund the full amount paid. We will also try to reschedule your trip, upon request. We DO run trips in rain, fog, wind and wave conditions that we deem manageable.
If you need to cancel, please call us ASAP at 906-387-2323 and we will try to rebook your vacancy.
| P.O. Box 314 (Mail)
712 W. Munising Avenue (Hwy M-28)
Munising, MI 49862
( Watch for the big blue and white barn. - Between the American Legion Hall and Munising High School.)
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